ARTICLE AD BOX
I have successfully implemented extraction for SharePoint content across multiple sources, including document libraries, web pages, and lists. The system is able to fetch list items along with all relevant columns such as ID, Title, metadata fields, custom columns, and associated content. I have also ensured that the data is processed, embedded, and stored correctly for retrieval within the chatbot environment. For most lists, the chatbot is able to answer queries accurately using any column value, including primary keys like Requirement ID or standard SharePoint IDs.
However, I am facing a specific issue with one particular list. In this list, the “Dashboard ID” is not stored as a regular text or number column. Instead, it is configured as metadata and appears to be stored as a “Link Title” field. Because of this structure, the value is not being retrieved properly during the extraction process. Although the data is visible in SharePoint, the chatbot is unable to fetch or match it when users query using the Dashboard ID or Link Title.
All other lists are functioning correctly, and retrieval works as expected. The issue is isolated to this specific list configuration where the Dashboard ID is embedded within metadata rather than stored as a standard column, causing failure in chatbot retrieval.
