Chaskiq Dashboard Crash Issue [closed]

3 weeks ago 23
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The Problem:

When AI replies (via n8n API) were inserted into Chaskiq, the messages were lacking an associated Author record in the database.Dashboard Crash: When the Dashboard received the new message via ActionCable (Realtime), it tried to read the author's name (displayName). Since the author was null, the React app crashed with the "Woops!" error.Widget Issue: The Chat Widget ignored the reply for the same reason (no valid metadata/author).Like in the Chaskiq chat widget, when a query is asked it goes to n8n for processing and the response comes back to the Chaskiq dashboard, but the response is not visible in the Chaskiq chat widget. And when we check in the console, the error appears as shown in the screenshots below.

<img width="1356" height="687" alt="image" src="https://github.com/user-attachments/assets/bff76121-5359-4af4-89bb-cd524aacfdc1" />

<img width="1365" height="675" alt="image" src="https://github.com/user-attachments/assets/0493daf6-09c6-4ff9-9757-933d0514c54f" />

Note: If this issue is related to Chaskiq and the support team or anyone else has a solution, please reach out to me. I need support.

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